Long Time Lost (Luggage)

In case you’re wondering, this is not a repeat of my earlier post(s) about my lost luggage. 🙁

This trip to work was also totally screwed up. It started in Houston. The original flight was so late getting to London that I missed all my connections. I had tried to make arrangements while still in Houston to make the rest of the trip go smoothly but that effort did not bear fruit.

You can read more about that disastrous trip to get here in an earlier post here.

I arrived in Luanda early in the morning of August 14. I was promised that my luggage would arrive on the next Air France flight into Luanda and the latest would be Tuesday the 19th. I have had a claim out since I arrived. I have been checking online every day for a week now and STILL no trace of my bag!

It’s been missing for a total of 2 weeks now. I really would like to see it again before I have to leave here to go home again in 2 more weeks.

I have been trying for the last couple of days to find a phone number to call so I can talk to a real person (rather than file a form on the computer that refuses to accept the information I need to input).

I finally succeeded in finding a phone number last night and tried to call but the first time there was an estimated waiting period of 20 minutes. The second time the waiting period was 30 minutes. Since I am at work on the ship, I really can not sit on the phone and WAIT for 20+ minutes.

Tonight the wait was ‘only’ estimated at 13 minutes so I took a chance and hung on the line. After listening to the same insipid elevator music repeat for 18 minutes a real live person finally came on the line. 🙂

Unfortunately, since my luggage has now been missing for almost 2 weeks, she could not help me at all since it didn’t show up in her system any more. 🙁

All I could get out of her was that my luggage was ‘scheduled’ to go on a Lufthansa flight on August 14th. WHY Lufthansa? It was supposed to follow me on the next Air France flight!

She couldn’t even tell me where that Lufthansa flight was going to, or where my luggage was supposed to go after it got there, or if it was eventually going to go to Luanda, or even if they had put a new baggage tag on it so I could trace it or if everyone was looking for a no longer in existence baggage tag?

So, what do I do now?

0 thoughts on “Long Time Lost (Luggage)

    • I think a large part of the problem was my company booked the flights and then when the original flight was late, they changed to a different air network. United had booked me onto S African air which was a partner. My company had me cancel that so they could put me on Air France which is not in the same partnership. Just so I could arrive at 5am instead of noon. They wanted me to get straight on the chopper so I could go direct to work.

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